Shipping costs vary from area to area. All orders are shipped from Johannesburg. Delivery is calculated during checkout upon entering your delivery address.
Orders are processed weekdays between 09:00 and 16:00. Our courier partners typically collect parcels between 11am and 14:00. If you order after the courier has collected for the day, your parcel will be collected from our premises the following working day.
The next day express service is offered to customers in Gauteng within main centres. Your order will be processed on a working day and sent with the courier as soon as possible. You will then receive your order the following working day. This service does not run on weekends or public holidays.
Our courier partners only work weekdays and do not deliver on weekends or public holidays.
We accept Mastercard and Visa card payments as well as instantEFT through our trusted payment gateways, Yoco and Paystack.
Payment through PayFast also allows you to make payment with your Credit, Debit Card, instant EFT, Various Store Cards and more.
We process orders throughout the day Monday – Friday between 09:00 and 16:00 (excluding public holidays). Your order should be processed and packed within a couple of hours after making payment. Note that if you order over the weekend, we will only process your order on the next working day.
We make use of The Courier Guy, RAM and Internet Express to handle our deliveries.
We only deliver within the borders of South Africa.
Free shipping will automatically be applied to orders of R1 000 or more.
This means that we will first order the product from our supplier and ship it to you within 5 – 7 working days.
If you have ordered items that are in stock with items that ship in 5 – 7 days, the entire order will still be shipped in 5 – 7 days.
The time frame of 5 – 7 days starts after payment has been received and not when the order is received.
A bulk price can be discussed on an order that exceeds 100 balls. Discounted offers will waiver any free delivery discounts.
Due to an influx of quotation requests, a R250 quotation fee will be charged before a quotation is drafted. Once payment is received, a quote will be drafted. This will be credited to your invoice if you accept the quotation.
The Wool Shoppe stocks the following ranges:
- Elle Yarns
- Classic Yarns
- Alize
- Kismet Yarns
- King Cole
- KnitPro (Hardware)
- ChiaoGoo (Hardware)
- Pony (Hardware)